Shipping Policy

Effective Date: September 12, 2025

At Mega Boat Engines LLC, we aim to deliver your outboard motors and accessories efficiently and securely worldwide. This Shipping Policy outlines our shipping process, costs, and guidelines. Please review carefully and contact us with any questions.

Order Processing Time

All orders are processed within 1–2 business days following payment confirmation. Orders placed on weekends or recognized U.S. public holidays will be processed on the next business day.

At Mega Boat Engines LLC, we are committed to providing a reliable, transparent, and efficient shipping experience. Please review the information below to understand how we process and ship orders across the United States.

Shipping Coverage

We currently ship to all 50 U.S. states, with the following conditions:
Some outboard motor brands cannot be shipped to Hawaii due to manufacturer restrictions. Please contact us for additional details.
Flat rate and free shipping promotions apply only to the contiguous United States (lower 48 states).
Customers in Hawaii and Alaska will receive a shipping quote during checkout for eligible items.

Estimated Delivery Times

We offer fast and secure delivery through trusted carriers based on the type of product you purchase:

Outboard motors between 2.5 and 6 horsepower are shipped via UPS or FedEx. Estimated delivery time is 2 to 7 business days depending on your location.
Outboard motors between 8 and 30 horsepower are shipped via XPO Freight, FedEx Freight, or other carriers. Delivery typically takes 2 to 10 business days.
Lightweight items, such as electronics, parts, and accessories, are shipped via UPS, FedEx, or USPS with a standard delivery time of 1 to 7 business days.
For items marked as “On Display In-Store,” please allow 2 to 7 business days after placing your order for processing and shipping. These products require additional handling and preparation before dispatch.

You will receive tracking information via email once your order has been shipped.

Shipping Rates

Flat Rate Shipping: $200 for all orders under $500 (lower 48 states only)
Free Shipping: Orders of $500 or more qualify for free shipping (lower 48 states only)
Hawaii & Alaska: Custom shipping quotes are provided in the checkout
Liftgate service is included at no additional cost for outboard motors deliveries

We never charge hidden fees – The price you see at checkout is the final price

Freight Delivery Details

Freight shipments (typically for motors 8 HP and above) require someone to be present at the time of delivery for unloading and signature.
To make the process as smooth as possible, Mega Boat Engines LLC covers the cost of a scheduled delivery appointment. Once the order is en route, the carrier will contact you directly to arrange a convenient delivery date and time.

Additional Information

All delivery times are estimates and may be impacted by carrier delays, weather conditions, or special location requirements.
If your delivery location is remote or has access restrictions, we will contact you with additional options or instructions. Please note that delivery to such areas may take additional time.

Order Tracking

Once your order ships, you’ll receive an email with a tracking link to monitor your shipment in real time. Track your package via the carrier’s website using the provided number.

Delivery Guidelines

Restrictions: We do not deliver to P.O. boxes. A physical address is required.
Signature Requirement: A signature is mandatory for all deliveries of engines or motors to ensure security.
Inspection: Please inspect your package upon delivery. If there is visible damage, note it with the driver, take clear photos, and contact our support team within 48 hours of receipt.

Multiple Shipments

If your order contains multiple items, they may be shipped separately for efficiency. You’ll receive a unique tracking number for each package via email.

Damaged Shipments

If your package arrives damaged:
- Take clear photos of the damage and packaging immediately.
- Contact our support team at +1 (320) 322-1581 or via email within 48 hours of delivery.
- We will resolve the issue by providing a replacement (subject to availability) or a full refund, based on your preference and stock status.